Fallen or damaged power line? Stay at least 10 metres (33 feet) away from the line and anything touching it. Call 911 immediately.
Power out with no visible damage or immediate hazard? Report the outage to BC Hydro at 1-800-224-9376.
RST Electrical Group provides 24/7 storm damage electrical repair in North Vancouver and West Vancouver. We repair damaged service masts, weatherheads and meter bases after the site is safe.
Did a tree pull the power line away from your house?
If BC Hydro has disconnected your power and asked you to call an electrician, RST Electrical Group can assess and repair damage to your property’s electrical service, including the service mast, weatherhead and meter base. We provide 24/7 emergency electrical service in North Vancouver and West Vancouver.
Who repairs what after a storm
BC Hydro repairs its power lines and handles reconnection. Once the site is safe, RST Electrical Group can assess and repair damaged equipment on your property, such as the service mast, weatherhead or meter base. We can also coordinate the next steps with BC Hydro.